Casinol's Privacy Policy —
Your Data, Our Responsibility

Welcome to Casinol (https://casinol.fun). This Privacy Policy Describes what information we collect when you use our platform, why we collect it, and how we keep it secure.

By creating an account or using services on Casinol, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

This policy applies to all Casinol services, mobile apps, websites, and associated platforms. We may update this policy from time to time — if so, you will be notified by email.

Casinol collects your information through several methods. Details are outlined below:

A) Information You Provide Directly

B) Automatically Collected Information

• Device Information: Your device type, operating system, and browser.
• IP Address: For geolocation verification and security purposes.
• Usage History: Which games you played and how long you spent — this data is used to improve your experience.
• Transaction Records: Details of every deposit and withdrawal.
• Cookies & Tracking: To maintain session integrity and improve your site experience.

Casinol uses your information for the following purposes — and only these purposes:

• Account Management: To manage registration, login, and all account-related activities.
• Identity Verification: To complete the KYC process for fraud prevention and legal compliance.
• Payment Processing: To process deposits and withdrawals.
• Customer Support: To address your complaints, questions, and support needs.
• Service Improvement: To analyze your preferences and deliver a personalized experience.
• Security: To detect and prevent suspicious activity.
• Marketing Communications: To send you promotional offers and updates, with your consent.
• Legal Compliance: To comply with applicable laws and regulatory requirements.

Casinol never sells your personal information under any circumstances. However, data may be shared in the following limited situations:

Authorized Third Parties

• Payment Providers: Mobile Pay, Nagad, Rocket — only the minimum necessary information is shared to process transactions.
• KYC Verification Services: With licensed companies for identity verification.
• IT & Hosting Services: Technology partners who support platform operations.
• Anti-Fraud System: Specialized services for fraud prevention.

All third parties listed are contractually bound to uphold Casinol's privacy standards.

Legal Obligations

Casinol may be required to disclose information in response to court orders, government investigations, or other legal obligations. In such cases, we always share only the minimum necessary data.

Your information is kept secure through the following measures:

• SSL/TLS 256-Bit Encryption: All data transfers are fully encrypted.
• Firewall Protection: To protect our servers against external threats.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party expert teams.
• Restricted Access: Only authorized personnel have access to specific data.

Data Retention Period

All data is retained for as long as your account remains active. Even after account closure, certain information may be kept due to legal obligations. Up to 5 years certain data must be retained. Once this period expires, the data is securely deleted.

Casinol uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

Use your browser settings to disable non-essential cookies. Please note that disabling essential cookies may affect certain site functionality.

Every Casinol user has the following rights regarding their personal data:

To exercise these rights, support@casinol.funto email us. We will 7 Business Days we will respond within.

Casinol strictly prohibits providing services to anyone under the age of 18. We apply the highest standards of age verification.

• Date of birth is verified at the time of registration.
• Additional identity verification may be requested in suspicious cases.
• No data from minors is collected.

Casinol may update this Privacy Policy may update. For any significant changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• A notification will be sent to your registered email address.
• A special notice will be displayed on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:

• Email: support@casinol.fun
• Live Chat: By logging into the platform at any time.
• Help Center: Help Center Page View.

We aim to respond to all requests within 7 business days. Complex cases may take up to 30 days.